Ridesharing platforms have revolutionized modern transportation, connecting riders and drivers instantaneously, through mobile apps. The popularity of these technology services is enormous and continues to grow. However, what happens when an accident occurs? Who bears responsibility?
The answer is: it’s complicated.
When an accident occurs involving an operator using a rideshare app, unique legal issues are often created for the rideshare platform, the drivers, riders and their insurers, and other involved vehicles--all of whom can be parties to litigation. Issues relating to the existence of coverage, the priority of coverage, and available policy limits often arise. Claims against rideshare platforms can involve allegations of both direct and vicarious liability. Brand protection and maintaining the confidentiality of trade secret and proprietary information is essential to the rideshare platform defendant.
The attorneys in Marshall Dennehey’s Rideshare Liability Practice are experienced at addressing the complex issues that emerge when claims arise. We are familiar with the prominent ridesharing apps and are knowledgeable of the data that is available from them. We work with a variety of liability and damages experts who specialize in issues applicable to sharing economy cases.
Our experienced team utilizes a process that allows for the prompt review of cases and strategizing with claims professionals about whether a case should be targeted for early resolution, aggressive discovery or trial. Our pre-suit services for catastrophic accidents include:
- Scene inspection, accident reconstruction, bio-mechanical accident reconstruction responding to preservation requests
- Assembling a top expert team to assist with investigations and preservation of evidence
- Vehicle inspections and data downloads
- Social media and background investigations of claimants
- Witness location and interviews, and all other facets of pre-suit accident investigation
Many states have enacted statutes governing requirements and liability for rideshare platforms, and issues involving statutory compliance may arise. Also, rideshare litigation is not limited to automobile negligence cases and uninsured/underinsured motorist claims. Rideshare platforms and their insurers must also be prepared to defend cases involving allegations of sexual assault or other intentional conduct.
We routinely handle cases for some of the nation’s largest ridesharing companies, their independent drivers and insurance carriers. We help navigate every step of the legal process, working closely with clients to execute strategies to protect their interests, manage risk and minimize exposure.
Results
Summary Judgment Obtained in New York Ridesharing Case
We won summary judgment for an online car sharing platform that connects vehicle owners (hosts) with travelers and locals (guests) seeking to book those vehicles for a fee in New York. The plaintiff alleged that he sustained serious injuries when he was involved in an automobile accident that collided with a vehicle listed on our client’s website. The Bronx County Supreme Court granted summary judgment in favor of our client, ruling that the defendant demonstrated that it is a peer-to-peer car sharing service; it does not provide rental services; it does not own, maintain or repair any of the vehicles on its platform; it is not responsible for the acts and omissions of the hosts or guests; and there is no agency relationship between defendant and the hosts or guests.
Successfully Defended a National Car-Sharing Company in a Multi-Party Suit
We successfully defended a national car-sharing company, resulting in a dismissal of all claims. The case involved a multi-party suit arising out of a commercial auto accident. Through aggressive pleading, we obtained a dismissal by arguing that both federal and state law provisions prohibited any claims against the car-sharing company.
Thought Leadership
Case Law Alerts
Eleventh Circuit Affirms Summary Judgment in Favor of Lyft Based on Adequate Background Check
November 3, 2026
The Eleventh Circuit Court of Appeals affirmed a district court order granting summary judgment in favor of Lyft in a lawsuit relating to a shooting. The primary issue on appeal was whether Lyft had conducted an adequate background check on a driver. The plaintiff argued that Lyft’s background check failed to comply with Georgia’s rideshare statute and that the driver had a disqualifying conviction from 2001. The plaintiff also claimed the driver failed to display a background check certification as required by statute. The Eleventh Circuit found that the private background check Lyft conducted complied with Georgia’s rideshare statute, and it did not disclose any disqualifying convictions. Further, the court found that the driver could electronically display the background check certification on her phone in lieu of displaying it in writing. This case highlights the importance of TNC statutes in defining the duties of rideshare companies.
Case Law Alerts
Florida Appellate Court Affirms Dismissal with Prejudice of a Claim Against Lyft Based on Statutory Immunity
July 20, 2026
Plaintiff, Louise Haddad, sued Lyft for damages after allegedly being assaulted by her Lyft driver. The plaintiff asserted claims for negligent and fraudulent misrepresentation against Lyft based on statements from its website which led her to believe the ride would be safe. Florida’s Fourth District Court of Appeal affirmed dismissal of her claims with prejudice, finding that they were barred by the broad immunity conferred to Transportation Network Companies (TNCs) under § 631.918, Florida Statutes. To plead an exception to TNC immunity, the plaintiff would have to allege sufficient facts, such as a violation of antitrust laws, bad faith, malicious purpose, or wanton and willful disregard of human rights, safety, or property. Since the plaintiff failed to adequately plead an exception, the court found her claims were barred by Florida’s TNC immunity statute. This case highlights the importance of legislative immunity in defending rideshare cases even at the pleadings stage.