.

Defense Digest

Court Affirms Strong Liability Protections for Rideshare Companies Under Florida Law

Defense Digest, Vol. 32, No. 1, March 2026

March 1, 2026

by Sophia E. D. Philor

Key Points:

  • Florida law treats rideshare drivers as independent contractors when statutory conditions are met.
  • The law in effect on the date of the accident controls liability analysis. 
  • Isolated complaints and traffic citations are generally insufficient to prove negligent hiring. 

A Florida appellate court recently affirmed summary judgment in favor of Lyft, highlighting the liability protections available to rideshare companies under Florida’s Transportation Network Company statute. In Abner v. Lyft Florida, Inc., 422 So.3d 1226 (Fla. 3d DCA 2025), the District Court of Appeal of Florida, Third District, held that Lyft could not be held liable for injuries caused by one of its drivers, rejecting claims for both vicarious liability and negligent hiring and retention.

The case arose from an accident on July 5, 2017, where a Lyft driver collided with a motorcyclist, causing serious injuries. At the time, the driver was providing a prearranged ride through Lyft’s digital platform. The injured motorcyclist’s guardian sued both the driver and Lyft. While claims against the driver were settled, the claims against Lyft continued.

The plaintiff argued Lyft was responsible in two ways: the driver was acting as Lyft’s employee or agent at the time of the accident, and that it was negligent in hiring and retaining the driver. Lyft moved for summary judgment, relying on Florida’s Transportation Network Company statute, section 627.748, Florida Statutes (2017), which had taken effect just days before the crash.

The plaintiff argued the statute should not apply because the driver had been approved to drive for Lyft before it went into effect. The court rejected that argument, explaining that Florida law applies the statute in effect when the cause of action accrues. In negligence cases, that is the date of the accident. R.J. Reynolds Tobacco Co. v. Sheffield, 266 So. 3d 1230, 1233 (Fla. 5th DCA 2019). Since the accident occurred after the statute became effective, the statute governed the claims against Lyft.

Under section 627.748(9), a rideshare driver is considered an independent contractor, not an employee, if certain conditions are met. These conditions include allowing drivers to set their own hours, permitting work on competing rideshare platforms, not restricting other business or employment, and confirming independent contractor status in writing. Lyft presented evidence that these conditions were satisfied, including the driver agreement and testimony from its corporate representative.

The plaintiff argued that the driver did not qualify as an independent contractor because the agreement allegedly limited other work. The court disagreed, finding that the agreement only limited the driver’s activities while actively providing rides through the Lyft platform. Outside of those times, the driver remained free to pursue other employment or business activities. The agreement explicitly confirmed the driver’s discretion to work or not work. The court noted this is consistent with prior Florida cases recognizing rideshare drivers as independent contractors. McGillis v. Department of Economic Opportunity, 210 So. 3d 220, 225-226 (Fla. 3d DCA 2017).

Since the driver qualified as an independent contractor, Lyft could not be held vicariously liable for the driver’s alleged negligence. Florida law generally holds that companies are not responsible for the negligent acts of independent contractors when they do not control how the work is performed. Stander v. Dispoz-O-Prods., Inc., 973 So. 2d 603, 604 (Fla. 4th DCA 2008).

The plaintiff also claimed Lyft was directly liable for negligent hiring and retention, citing a speeding citation, a reckless driving citation, and two negative passenger complaints. The court found this evidence insufficient. Under the statute, disqualification is triggered by certain criminal convictions, and not merely by citations. The driver’s reckless driving incident was only a citation, and a single moving violation did not meet the statutory threshold for disqualification. The passenger complaints were similarly inadequate: one was a vague two-star review with no explanation, and the other involved a single passenger reporting unsafe driving. Given the hundreds of rides the driver had safely completed, the court considered this evidence isolated and minimal.

The limited evidence led the court declining to broadly define negligent hiring claims against transportation network companies. Instead, it resolved the case narrowly, emphasizing judicial restraint. The court explained that if evidence is insufficient to survive a directed verdict at trial, it cannot survive summary judgment. CG Tides LLC v. SHEDDF3 VNB, LLC, 388 So. 3d 1081, 1084 (Fla. 3d DCA 2024); In re Amendments to Florida Rule of Civil Procedure 1.510, 317 So. 3d 72, 75 (Fla. 2021).

For insurance professionals, Abner v. Lyft Florida, Inc. reinforces the protections Florida law provides to transportation network companies. It highlights the importance of applying the law in effect on the date of loss, confirming independent contractor status, and assessing the sufficiency of evidence for negligent hiring claims. It also demonstrates how Florida’s summary judgment standard can resolve weak claims early, reducing exposure and defense costs. The appellate court ultimately affirmed summary judgment in Lyft’s favor.

Sophia works in our Fort Lauderdale, FL office. She can be reached at (954) 233-3026 or SEPhilor@mdwcg.com.

Firm Highlights

Thought Leadership

United State District Court for the Middle District of Florida finds Evidence of Replacement Cost Value is Admissible and Recoverable Even When Repairs Have Not Been Made

The plaintiff filed a claim for damage as a result of Hurricane Ian. It claimed damages were over $24 million, but the carrier accepted partial coverage and paid $8,307.49 for secondary components. The carrier found hurricane damage to the building, but it was below the insurance policy’s $3.6 million deductible. The plaintiff sued for breach of the insurance policy. The carrier argued in a motion for summary judgment that plaintiff could not recover replacement cost value (RCV) because the property repairs had not been effectuated. The policy provided for RCV, but only after the repairs were completed. The carrier argued that because the repairs were not completed, the plaintiff was not entitled to RCV damages. The plaintiff argued the carrier could not withhold the actual cost value (ACV) due, which was the main allegation of the lawsuit, then fault it for not making the repairs to unlock the RCV. The United States District Court for the Middle District of Florida rejected the carrier’s argument, finding that when an insurer allegedly breached the policy by withholding coverage, it could not hide behind a repair-contingent provision to block the insured from RCV damages at trial. The court found the issue to be whether the contractual language designed to preclude certain coverage until after repairs are completed barred an insured from seeking those damages at trial when repairs were not complete. The court noted the Eleventh Circuit had not resolved this issue and neither side pointed to a definitive answer from the Florida Supreme Court. The court reasoned that it must look to the Sixth District Court of Appeal (6th DCA), which is the court which would have heard this case if it was in state court. The court noted the 6th DCA recently addressed this issue in Universal Prop. & Cas. Ins. Co. v. Rodriguez, 427 So. 3d 676 (Fla. 6th DCA 2026). The Rodriguez Court found that a breach of contract action is designed to adjudicate not only whether the contract was breached, but also evaluate the damages incurred had the breach not occurred, which the Rodriguez court found to be recovery of the RCV. This court also noted basic Florida contract principles compelled the same result, as a material breach frees the nonbreaching party to suspend its own performance and can demand the full benefit of its bargain, including RCV damages. Finally, the court found the distinction between a full denial and partial denial did not compel a different result. It found the policy required the carrier to acknowledge coverage and pay ACV for all covered damages, and the failure to do that is a material breach, entitling the insured to all of the damages available under the contract, which included the RCV.

Thought Leadership

Appeals Court Reverses Trial Court Order Awarding Attorney’s Fees Due to Lack of Evidence to Support Fee Awarded

The Fourth District Court of Appeal reversed the trial court’s order awarding appellate fees to People’s Trust Insurance Company based upon a lack of evidence to support the attorney’s fee award in RM & Assocs. Consulting, Inc. v. People's Trust Ins. Co., 2026 Fla. App. LEXIS 4654 (Fla. 4th DCA 2026). People’s Trust was the insurer of a residential property that had sustained water damage. RM & Associates Consulting was hired by the homeowner to perform mitigation services at the property. The homeowner assigned post-loss benefits to RM and RM subsequently filed suit against People’s Trust alleging that it had not been paid the money it was owed for the mitigation services. People’s Trust defended the lawsuit on the ground that the policy required the insured to notify the insurer before authorizing repairs so People's Trust could elect to use its preferred contractor. Because the owner did not comply with that provision, People's Trust asserted its liability was limited to the amount that its preferred contractor would have charged for the work, which People's Trust contended was $2,000. People's Trust paid that amount to RM before RM filed suit. People’s Trust filed a motion for summary judgment which was granted. RM appealed the summary judgment ruling and the ruling was upheld by the Fourth District Court of Appeal. The appellate court also granted People’s Trust’s entitlement to appellate attorney’s fees, subject to the trial court’s determination of the amount of fees, based upon an offer of judgment made by People's Trust. On remand, the trial court held an evidentiary hearing to determine the amount of attorney’s fees People’s Trust was entitled to. At the hearing, People’s Trust presented testimony from it’s fee expert, supervising trial counsel and appellate counsel. People’s Trust sought recovery of $24,866.17 for work performed by appellate counsel. The request primarily consisted of work performed in preparation of the answer brief. The fee expert testified that more than ninety hours spent preparing the answer brief was reasonable given the complexity and significance of the underlying issue. The appellate court found that the fee expert’s testimony fell short of meeting the necessary standard of demonstrating that the hours expended were necessary. The appellate court found that the billing records did not serve to cure the deficient testimony, as the billing records did not contain adequate details regarding the specific tasks performed. Rather the records contained entries such as “answer brief” which the appellate court found to be insufficient. The appellate court noted that neither the fee expert or counsel addressed how the prior research and briefing in the parallel litigation informed the work in the instant matter. The appellate court noted this was significant in that a court's attorney's fees award must exclude excessive, redundant, or otherwise unnecessary hours, citing Florida Patient's Compensation Fund v. Rowe, 472 So. 2d 1145 (Fla. 1985). Based upon the record failing to support the finding of the trial court, the 4th DCA remanded the case to the trial court for a reconsideration and redetermination of reasonable appellate attorney’s fees supported by competent substantial evidence. The 4th DCA reiterated that the fee expert’s focus on the quality of the work and the importance of the work to People’s Trust did not make up for the perceived deficiencies in the position that spending over ninety hours on a single answer brief was reasonable. Whether moving for attorney’s fees or challenging the amount of fees being sought by an opposing party, practitioners should be mindful of the evidence being used to support the claims being made. Parties should pay close attention to whether the hours being sought may be impacted by prior litigation either party may have engaged in. A party must be prepared to address how prior litigation efforts did or did not impact the amount of hours being claimed in current litigation. Lastly, billing records must be sufficiently detailed so as to support any potential future fee claim.

Thought Leadership

First DCA Reverses Excessive Jury Award Unsupported by the Evidence

In December 2019, the plaintiffs filed a claim with Universal for damages caused by a water and sewage back up through the plumbing system and existing through multiple fixtures including the washing machine drain, kitchen sink, dishwasher, bathtub and toilet. Universal investigated the claim, issued payment for resulting water damage totaling $7,000.00 in actual cash value ($12,000.00 in replacement cost value). The plaintiffs sought additional benefits for work needed to access the below-slab cast iron plumbing system due to the failure of the system from rust, deterioration, corrosion and breaks in the line. Universal denied any additional benefits for access. In 2021, the plaintiffs filed suit. During litigation, Universal sent a plumber to inspect the home and the plumber concluded the pipes were clogged but could be cleaned. The plaintiffs’ plumber testified that the plumbing system needed to be replaced due to holes and openings in the pipes. The plaintiffs introduced two estimates prepared by Triad Restoration services totaling $79,680.22 in replacement cost value and $50,219.97 in actual cash value and an executed contract with another company for repairs with the amounts of repair redacted. Since the insurance policy did not provide coverage for repair or replacement of the plumbing system, the jury only had to decide whether the plumbing system needed to be replaced, and if it did, Universal would owe for the access costs; the jury verdict form required the jury to determine both the replacement cost value and actual cash value amounts. The jury asked if it had to rely on the Triad estimates for their amounts. The trial court advised the amount awarded had to be based on the evidence presented at trial and the law given by the trial court. The jury awarded $335,000.00 in replacement cost value or $305,000.00 in actual cash value. Universal motioned for a new trial arguing the amount awarded was unsupported by the evidence and then moved for remittitur. The trial court denied both motions and this appeal followed. The court found that while a jury’s verdict should only be disturbed with caution and discretion, the trial court must give the properly challenged award close scrutiny and determine whether it bears a reasonable relation to the damaged provided, is supported by the evidence, and could have been reached in a logical manner by reasonable means §768.74(3), (5)(d)-(e), Fla. Stat. The court found the trial court did consider the statutory requirements at the hearing on Universal’s remittitur motion and was concerned about a reasonable relation to the amount of damages proved and injury suffered and whether the award was supported by the evidence, but ultimately denied the motion, reasoning that the jury had been properly instructed to fairly and adequately compensate the plaintiffs. The court noted the only evidence providing the basis for the jury verdict was Triad’s estimates and those valued the plaintiffs' claimed loss at $79,680.22 in replacement cost value and $50,219.97 in actual cash value; no valuation evidence reasonably supported the jury verdict. The plaintiffs argued that the jury was entitled to consider more than the estimates, but the court conveyed the evidence provided did not give the jury a way to reach the amounts they awarded. The court was also not swayed by the plaintiffs’ argument regarding inflation and later price increases, but the court noted that no evidence via the contract, nor testimony regarding increase in labor, material, fuel or construction costs were entered into the record.  The court concluded the jury may draw reasonable inferences from the evidence, but it may not supply a damages number by speculation. The court did not find any of the plaintiffs’ remaining argument persuasive either. The court reversed the denial of Universal’s remittitur motion and motion for new trial as to damaged and remanded the case. The court ended its opinion with advising the trial court must determine whether replacement cost value or actual cash value is the property measure of damages under the policy and order remittitur in an amount consistent with that determination and the evidence.