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Defense Digest

New York Practice: Responding to the Complaint

Key Points:

  • What initial steps should be taken when preparing an answer in New York?
  • What issues must be evaluated when preparing the answer?

This article will address the issues that should be evaluated when preparing an answer. It pertains to answers in New York State courts and, to a limited extent, answers in federal court in the Eastern and Southern Districts of New York.

When a case is first assigned, defense counsel is provided with the initial pleadings, generally the summons and complaint. These are often the only documents provided by our clients. Under New York’s Civil Practice Law and Rules (CPLR), litigation is commenced by the filing with the court of a summons and complaint (or summons with notice or endorsed complaint). The filing stops the running of the statute of limitations and is the official commencement of the litigation. Service of process on the defendant must be properly effectuated within 120 days of commencement of the action. (CPLR §306(b).)

The first issue that an attorney should address is the practical one: when is the answer due? CPLR §320 prescribes the time periods for when a responsive pleading must be served. This is generally 20 or 30 days from completion of service (20 days when service is by personal delivery to the defendant within New York State, 30 days all other times). Service is not always complete when the papers are delivered by the process server. This is especially so when service is effectuated through substituted service (leaving the summons and complaint with someone of suitable age and discretion with follow-up mailing CPLR §308). In such a situation, service is complete ten days after the filing of the proof of service (the summons and complaint together with an affidavit of service is known as “proof of service”) with the court. The time periods for other methods of service are provided for in CPLR Article 3 and, in the interest of brevity, will not be discussed here.

Unfortunately, clients are not always the best judge of when service was actually effectuated upon them. Therefore, it is recommended that one obtain an affidavit of service from the plaintiff’s counsel or from the documents filed with the court’s e-filing website.

Once the due date of the responsive pleading is established, one must next determine if an extension of time to respond will be required. This additional time is not always required because the attorney is unable to find the time to prepare the answer but, rather, because the attorney is experiencing difficulty making formal contact with the client for whom they will be entering an appearance in the case. Although New York is a “notice pleading” state, where specific detailed facts are not required in an answer, an answer (or other appearance) should never be filed on behalf of a client (or business entity) without obtaining their consent to your representation of them. This first contact is the initiation of the attorney-client relationship. In addition, during this initial client contact, the basic facts about the case and corporate structure, which are necessary to formulate responses to the averments in the complaint, can be obtained. Other issues, such as the proper corporate or business entity name, proper venue, jurisdiction and potential affirmative defenses, should be discussed during this initial attorney-client conference. These issues will be discussed below.

Once the question of “when” the responsive pleading is due has been determined, one must then focus on how to respond. If the case is such where a motion to dismiss pursuant to CPLR §3211 is appropriate, then a motion in lieu of answering should be considered after consulting with the claims professional.

The attorney must also determine if an answer will be served. If the action was commenced by the filing of a summons with notice, then an answer is not the proper response. Rather, pursuant to CPLR §3012(b), a defendant must serve a notice of appearance and demand for the complaint. The plaintiffs will thereafter have 20 days to serve the complaint. The complaint in this instance will properly be served by sending it via mail to the attorneys who have entered an appearance on behalf of the party. There will be no need for service of the complaint upon the client through typical service of process methods. (Service of interlocutory papers – CPLR §2103(b).) The answer is thereafter due 20 days from receipt of the complaint (CPLR §3012).

When litigation is commenced by either the filing of a summons and complaint or a summons and endorsed complaint, an answer is then to be served. A summons and endorsed complaint is generally responded to with a general denial answer, which must include the required affirmative defenses.

Also to be addressed are jurisdiction and venue. The attorney will need to evaluate whether the court has both subject matter jurisdiction over the case and whether the court has obtained in personam jurisdiction over the defendant.

Most cases pending in the Supreme Court of the State of New York have subject matter jurisdiction as the Supreme Court is a court of “general jurisdiction.” However, cases that are worth less than $25,000 should be transferred to the Civil Court of the State of New York pursuant to CPLR §325(d). If at any time it appears that a case is worth less than $25,000, a motion can be made pursuant to CPLR §325(d) to have the case transferred to the lower court. Such can also be done sua sponte by the court. However, when a case is transferred pursuant to 325(d), the plaintiff will not be limited to relief within the jurisdictional limits of the lower court.

In addition, when evaluating subject matter jurisdiction, the attorney should also consider the possibility of removal of the case to federal court. Generally, such is done when the federal court has subject matter jurisdiction based upon (complete) diversity of citizenship of the parties and the amount in controversy exceeds $75,000. In addition, subject matter jurisdiction in the federal court can be obtained when the case involves a federal question, such as violation of a civil right or other federal law. If such is the case, a notice of removal must be timely served and filed in conjunction with the federal court answer. (28 U.S.C. §1446.) Timing of removal is critical and should, therefore, be evaluated as soon as the matter is assigned to counsel.

Personal jurisdiction over the individual defendant will be based upon either their “presence” in the state of New York (CPLR §301) or their activity, which falls under one of the provisions provided for in New York’s long-arm statute. (CPLR §302.) The second part of personal jurisdiction is dependent upon the proper service of the summons and complaint pursuant to CPLR Article 3.

Venue is generally more clear cut. Pursuant to CPLR Article 5, venue in transitory actions (most personal injury cases, including automobile cases) is properly placed in the county of residence of any party. (CPLR §503.) Residence is determined at the commencement of the litigation, and a party may be deemed to have more that one county for residence purposes. Interestingly, the CPLR does not provide for venue to be determined by the county of the site of the accident, as provided for in other states such as New Jersey. The upper right-hand corner of the summons generally sets forth the basis for the plaintiff’s choice of venue. If venue is improperly chosen by the plaintiff, a demand for change of venue must be served with the defendant’s answer. The plaintiff will thereafter have 10 days to consent to the change to a proper venue or provide an affidavit as to why their initial choice of venue was proper. If the plaintiff does neither, the defendants have five days to serve a motion seeking a change of venue. (CPLR Article 5.) These time requirements are strictly enforced, and if they are not complied with, objection to venue can be deemed waived. Therefore, defense counsel should be familiar with the requirements and time provisions set forth in Article 5 of the CPLR.

The next issue one should address is to make sure that one is appearing in the correct name of the client. Such is straightforward when you are appearing for an individual. Simply make sure that you have the proper spelling of their name when discussing the case with them during your initial conference. Oftentimes, plaintiffs misspell the defendants’ names when preparing initial pleadings. It is even more common that errors are made by plaintiffs’ counsel when naming corporate entities. It is common for plaintiffs to erroneously name a non-corporate or business entity by referring to a d/b/a, such as a hotel name or store name. A formal appearance, such as an answer to a complaint, should only be entered on behalf of an actual legal entity. It is extremely important that an answer only be served on behalf of and in the name of an actual business entity, or an individual. The client is usually the best source of information as to the formal corporate or business name. However, the New York Secretary of State (and most other states) have websites that are very useful for ascertaining official corporate/partnership/LLC names (www.dos.ny.gov/).

Once the aforementioned issues have all been addressed, it is finally time to evaluate the substantive allegations contained within the complaint. CPLR §3018 formally provides for three options for responding to allegations in a complaint. These are admit, deny, or deny knowledge or information as to the facts set forth in the complaint. However, by practice, additional responses have been extended to include a denial in the form alleged, which has the effect of a denial, but is generally used when the allegation is improperly worded, contains compound allegations or refers to more than one defendant. Another often used response is to “deny in the form alleged and refer all questions of law to the court.” This, too, has the effect of a denial. It is often used as a response to allegations in the plaintiff’s complaint in which it is alleged that the defendants had a “duty” to do a certain thing. Finally, the “deny in the form alleged but admit portions of the allegations in a specific paragraph of the complaint” is an option. This response is not used as often as it should be. It provides for a defendant to deny portions of an allegation while admitting other portions. Such a response is required in federal court answers. (FRCP 8.) A failure to respond to a specific numbered paragraph or allegation within a plaintiff’s complaint will be deemed an admission. Therefore, the attorney should be sure to do a count of all of the paragraph numbers in the answer to confirm that all allegations have been properly answered. It is suggested that, even if defense counsel intends to admit an allegation in the complaint, such not be left out of the answer. A formal admission should be included with the answer to avoid an inadvertent admission.

Once all of the allegations have been responded to, the attorney must next address the proper affirmative defenses to be included in the answer. CPLR §3018 provides for certain affirmative defenses that must be asserted in the answer or they will be deemed waived. However, there are usually additional affirmative defenses a defendant will assert in an answer. Generally, the rule is that the answer should contain any affirmative defenses to put the plaintiff “on notice” of a reason why the defendant will be claiming that they are not liable or responsible to the plaintiff. (CPLR §3018.)

A defendant in a civil action is also entitled to include in its answer a counterclaim against one or more plaintiffs. This is in essence a separate lawsuit brought by the defendant against the plaintiff seeking affirmative relief. It is generally related to the facts of the original action, but such is not a requirement. An answer to a counterclaim is required and is called a reply to counterclaim. (CPLR §§3011 and 3019.)

The answer may also contain cross-claims against co-defendants. These cross-claims are generally for contractual/common law indemnification or for contribution, but they are not limited to such. An answer to a cross-claim is not required in New York unless the cross-claim specifically demands an answer thereto. (CPLR §3011.) Good practice also suggests that an answer to cross-claims, whether required or not, should include appropriate affirmative defenses because it is a formal responsive pleading, subject to the requirements of CPLR §3018. (Siegel, New York Practice §223, 5th Edition.) In federal court, a party must serve an answer to a cross-claim within 21 days after being served with the pleading that includes the counterclaim or cross-claim. (FRCP 12.)

Finally, the defense attorney needs to evaluate if a verification is required and by whom such should be signed. A verification is a statement under oath that certifies the truth of the allegations contained in the pleadings. The rules as to verification of pleadings are found in CPLR §§3020-3023. Once a pleading is verified, all pleadings thereafter must be verified. If the complaint is not verified, it is still a good idea to file a verified answer as it will require that the plaintiff serve a verification to their bill of particulars, and that any subsequent amended pleadings be verified. Generally, the verification is signed by the attorney preparing the answer, unless the client resides or has offices in the same county where the attorney has his or her office. If such is the case, then the client or authorized representative/officer of the business entity must execute the verification. Verifications are not used in federal court pleading practice. Answers in federal court are not verified. It should be noted that in federal court answers, each paragraph is answered separately and that responses are not grouped together. Generally, a demand for trial by jury must be included in the federal court answer. If a plaintiff has not demanded a trial by jury and the defendant fails to do so, the court may deem that a trial by jury has been waived by the parties.

It is hoped that this article has addressed the basic issues that should be evaluated when preparing an answer in New York State practice.

Firm Highlights

Thought Leadership

NJ Workers' Compensation Legislation Update

A couple more bills were introduced for the 2026-27 session. Any updates since February have been highlighted in bold. A1023 | S3984 Medical use of cannabis under certain circumstances This requires workers’ compensation, PIP, and health insurance coverage for the medical use of cannabis under certain circumstances. It was introduced on January 13, 2026 and referred to the Assembly Financial Institutions and Insurance Committee. It was also introduced on March 19, 2026 and referred to the Senate Commerce Committee. A1045 Certain injuries to volunteer and professional public safety and law enforcement personnel This revises workers’ compensation coverage for certain injuries to volunteer and professional public safety and law enforcement personnel. It was introduced on January 13, 2026 and referred to the Assembly Labor Committee. A3724 Personal liability to employer officers for failure to pay for coverage This provides personal liability for owner, executive officer, or executive director of employer for failure to pay for workers' compensation coverage. It was introduced on January 13, 2026 and referred to the Assembly Labor Committee. On May 7, 2026, it was reported and referred to Assembly Judiciary Committee. A4617 Certain workers' compensation supplemental benefits and funding method This concerns certain workers' compensation supplemental benefits and funding method. For a permanently and totally disabled worker or surviving dependents after December 31, 1979, with some exceptions, this bill provides for an annual cost of living adjustment in the weekly workers’ compensation benefit rate. It was introduced on March 10, 2026, and referred to the Assembly Labor Committee. S241 Inclusion in database of appointed officials This requires that workers’ compensation judges and administrative law judges be included in database of appointed officials. It was introduced on January 13, 2026 to the Senate, Referred to Senate State Government, Wagering, Tourism & Historic Preservation Committee. A1870 | S1379 Workers' compensation benefits for certain workers due to September 11, 2001, terrorist attacks This provides workers’ compensation benefits for certain public safety workers who developed illness or injury as result of responding to September 11, 2001 terrorist attacks. It was introduced on January 13, 2026 and referred to the Assembly Labor Committee. It was also introduced on the same day and referred to the Senate Labor Committee. On February 5, 2026, it was reported from the Senate Committee, 2nd Reading, and referred to the Senate Budget and Appropriations Committee. A2779 | S1521 Excludes Certain Illegal Aliens This excludes certain illegal aliens from workers’ compensation and temporary disability benefits. It was introduced on January 13, 2026 and referred to the Senate Labor Committee. It was also introduced on the same day and referred to the Assembly Labor Committee. A2792 | S1555 Prevent Intoxicated Employees from Workers’ Compensation This prevents intoxicated employees from receiving workers’ compensation. It was introduced on January 13, 2026 and referred to the Senate Labor Committee. It was also introduced on the same day and referred to the Assembly Labor Committee. S2290 Increase Mandatory Retirement Age This increases statutory mandatory retirement age for Supreme Court Justices, Superior Court Judges, Tax Court Judges, Administrative Law Judges, and Workers’ Compensation Judges from 70 to 72. It was introduced on January 13, 2026, and referred to the Senate Judiciary Committee. A3167 | S2372 Workers’ compensation insurance requirements for certain corporations and partnerships. This concerns workers’ compensation insurance requirements for certain corporations and partnerships. It was introduced on January 13, 2026 and referred to the Senate Labor Committee. It was also introduced on the same day and referred to the Assembly Labor Committee. A1384 | S2757 Reduce Statute of Limitations in Medical Fee Disputes This reduces statute of limitations from six years to two years in medical fee disputes in workers’ compensation matters. It was introduced on January 13, 2026 and referred to the Senate Labor Committee. It was also introduced on the same day and referred to the Assembly Labor Committee. S3144 Testimony in Workers’ Compensation This concerns submission of testimony in workers’ compensation claims. It was introduced on January 13, 2026, and referred to the Senate Labor Committee. S3342 Increase Mandatory Retirement Age This increases statutory mandatory retirement age for Supreme Court Justices, Superior Court Judges, Tax Court Judges, Administrative Law Judges, and Workers’ Compensation Judges from 70 to 75. It was introduced on February 5, 2026, and referred to the Senate Judiciary Committee. A3548 | S3571 Maximum benefits for certain volunteers This provides certain volunteer and other workers with maximum compensation benefit for workers' compensation claim regardless of outside employment.. It was introduced on January 13, 2026 and referred to the Senate Labor Committee. On March 2, 2026, it was reported from the Senate Committee, 2nd Reading, and referred to the Senate Budget and Appropriations Committee. It was also introduced on the same day and referred to the Assembly Labor Committee. On May 7, 2026, it was reported and referred to Assembly State and Local Government Committee.

Result

No-Cause Jury Verdict Secured in Wrongful Death Trial

We successfully obtained a no-cause jury verdict in a 13-day wrongful death trial. The decedent, a 59-year-old man, was admitted to the emergency room on February 15, 2019, with complaints of abdominal pain, decreased appetite, and constipation, despite the use of laxatives. The patient did not complain of any nausea, vomiting, or diarrhea. He had a significant medical history including diabetes, hypertension, prior coronary artery stenting, morbid obesity (with past gastric bypass surgery), longstanding ventral hernia, and back pain. A CT scan revealed multiple hernias and a potential closed-loop bowel obstruction, leading to a surgery consultation. Our client, an emergency general surgeon, interpreted that the patient did not have a closed loop or any significant obstruction and recommended non-surgical management. The patient was approved to have clear liquids, and had a vomiting incident shortly after, but our client was not notified. The patient was returned to NPO status, and after improving overnight, he was returned to “clears” and additional medical and renal consults were ordered. Our client did not receive any communications from the residents/nurses of any changes in the patient’s condition. On February 18, 2019, two rapid responses were called due to increased heart rate and vomiting. It is believed that the vomiting resulted in aspiration, causing sepsis, ultimately leading to the patient’s death. During the trial, the plaintiff’s sole medical expert highlighted imaging on the wrong hernia, which called into question all of his opinions in the case. We made key objections related to the expert testimony, limiting what the allegations were, and preventing new allegations from being made. After approximately two and a half hours of deliberating, the jury returned a no-cause verdict. 

Thought Leadership

What’s Hot in Workers’ Comp - News and Results*

RESULTS* Ben Durstein (Wilmington) obtained a favorable decision involving a claimant who fractured his patella in a work accident requiring two surgeries. The IAB rejected the claimant’s medical expert’s opinion that he sustained a 25% permanent impairment to the right lower extremity. Instead, the board accepted the opinion of the employer’s medical expert that the appropriate permanency was 13% utilizing the 6th Edition of the AMA Guides to the Evaluation of Permanent Impairment. Tony Natale III (King of Prussia) successfully had a claim petition alleging new injuries and periods of disability dismissed based on full recovery. The claimant was injured when his skid loader was struck by another loader in the process of baling hay. Original injuries were accepted and the claimant returned to work. Thereafter, the claimant abandoned work and filed a claim petition to assert new injuries and extended disability. Cross examination of the claimant’s medical expert stunningly revealed his failure to review claimant testimony, his lack of awareness of a social security disability decision detailing the existence of claimant’s alleged work-related conditions prior to the date of work injury, and his failure to understand that the claimant admitted to full recovery of injuries for which he was continuing to treat. Tony Natale III (King of Prussia) successfully obtained a defense verdict in a Medicare conditional payment lien third level appeal. The United States government alleged a Medicare conditional lien payment was due and owing in the upper six-figure range based on an auto accident and PIP policy for which the government conditionally became the primary carrier. The government argued that our client, the PIP carrier, was the primary payer and, under federal law, must reimburse the government for its conditional lien payment. At the third-level appeal hearing, the government’s position was refuted by the revelation that the date of injury tied to the medical bills associated with the lien was glaringly and chronologically prior to the insurer’s PIP policy date. The court held that based on this evidence and argument, the government could not meet its requirements to assert a lien against our client. A. Judd Woytek (King of Prussia) and John Abda (Scranton) successfully had a workers’ compensation claim petition granted for medical benefits only for a closed period with no wage loss awarded. The claimant alleged multiple injuries as the result of a very minor motor vehicle incident where a co-worker’s delivery van rolled down an incline of approximately six feet, and bumped into the rear of the claimant’s delivery van. He claimed he was thrown forward and suffered head and neck injuries, along with aggravating a pre-existing ankle injury. The claimant was also terminated following the accident for having a large hunting knife in his van, which was against the employer’s workplace violence policy. The judge granted the claim for a mild concussion and an ankle contusion, but terminated medical benefits as of the date of our IME’s. The judge found that no wage loss benefits were payable as the claimant was terminated for cause and work remained available to him. The judge found our medical experts to be more credible than the claimant’s, along with finding our four employer witnesses to all be credible. The trial team was assisted by paralegal Bonnie Zemek (King of Prussia). Eric Scott Thompson (Wilmington) was successful in a workers’ compensation matter in Delaware. On October 15, 2024, the claimant was injured while performing fire training in a multistory building when he tripped over a fire line, injuring his right knee. The claimant received regular and consistent treatment for the right knee through August 29, 2025, when he presented with left knee complaints for the first time. His treating orthopedist diagnosed a hamstring strain. The claimant was next seen October 15, 2025, with continued left knee complaints, and was referred to a total knee doctor within the practice. He was then diagnosed with a posterior root tear of the medial meniscus. Our expert testified that it was not plausible for a lateral hamstring strain to progress to a meniscal tear in two months. The claimant required a total knee replacement that was ultimately performed in February 2026. In the six months between the time of initial presentation with left knee complaints and the total knee replacement, conservative care consisted of a single injection. Our expert testified that posterior root media meniscal tears can respond to conservative care, and it was not known if it would with the claimant because it was not adequately explored. The Industrial Accident Board agreed with our expert and determined that the claimant failed to meet the burden of establishing more likely than not that the left knee complaints were caused by overloading/overuse as a result of the compensable injury to the right knee. They also agreed that the claimant was able to return to work in a sedentary capacity as opined by his physicians and our expert prior to the left total knee replacement and that there were employment opportunities available within his restrictions and capabilities as presented by the vocational expert. As a result, the claimant was no longer entitled to total disability benefits and will receive partial disability benefits for which he is limited to 300 weeks. Michele Punturi (Philadelphia) and Alana Staniszewski (Pittsburgh) had a termination petition granted in a Pennsylvania workers’ compensation case. The petition involved an echocardiography technologist with long-term employment at a local hospital who sustained a right shoulder injury resulting in surgery in January 2024. Following surgery, the claimant was diagnosed with a frozen shoulder and underwent additional surgery in June 2024, with a recommendation for a third surgery. The opinions of the defense medical expert, a Board-certified orthopedic surgeon, were found credible, persuasive, and competent based upon the extensive history he obtained from the claimant, analysis of the mechanism of injury, and review of records, along with comparison of MRIs from October 2023, February 11, 2024, and January 6, 2025, which failed to reveal any causal relationship other than a strain/sprain of the right shoulder. This evidence supported that the claimant had fully recovered, and was not in need of any ongoing medical treatment and/or restrictions. In particular, despite allegations of injuries beyond a sprain/strain, the defense medical expert identified that those allegations were not consistent with what was found at the time of surgery, and elements of the surgery were to treat a chronic and degenerative condition. Additionally there were no ongoing issues or problems with the subscapularis, which was intact, consistent with the follow-up MRI of February 11, 2024, and the claimant did not have evidence of a frozen shoulder. In fact, the MRIs and mechanism of injury, he opined, did not support any injury causing tendonitis or inflammatory conditions within the bicep tendon. Furthermore, multiple days of surveillance footage demonstrated the claimant’s normal use, with the ability to sweep and shovel snow, operate her vehicle, raise her arms above shoulder level, and use a broom – all without any observable difficulty, which challenged the claimant’s credibility of a disability and further established a lack of causation. As a result of this favorable decision, supersedeas fund reimbursement will be obtained for both wage loss and medical benefits through the supersedeas fund recovery process. *Prior Results Do Not Guarantee a Similar Outcome NEWS Heather Carbone (Jacksonville) was a panelist for a webinar hosted by The Workers’ Compensation Claims Professionals (WCCP) Association. As part of the “Meet the Experts” Series, the speakers addressed “Afterthoughts that Undermine a Successful Mediation,” highlighting the pitfalls and challenges of underprepared or unprepared mediation participants. The discussion included appropriate pre-mediation communications, setting of expectations, management of expectations, and working through the unexpected or unprepared. Attendees gained ideas about how and when to prepare, best practices, and the potential for non-parties (spouse, significant other, risk owners-insurers) to have differing perspectives or concerns than the actual employee and employer. On May 21-22, 2026, A. Judd Woytek, (King of Prussia) joined a panel at the CLM Alliance (Claims and Litigation Management Alliance) Work Comp Conference in Nashville to present "We See You: How Employee Engagement Enhances Work Comp Outcomes." Judd and his fellow panelists discussed the positive impact of employee engagement on claim outcomes, return-to-work timelines, and overall claim costs.